Refund and Returns Policy

The good news is that when you buy online you have even more rights than if you buy something from a shop. The distance selling regulations say goods or services must be delivered or provided within 30 days of the date of your order or by the date you agreed. If not, you have the right to a full refund.

Our Promise

If you change your mind and want to cancel The Cake Nest will give you a full refund as long as the order has not been despatched. Unfortunately, as we are sending perishable goods, we cannot accept returns unless there is a fault with the product. However, there is an exception, if you order from any of our cake slice clubs and are not completely satisfied with the first slice and would like to cancel the remaining term, we will give you a full refund of your order*