At The Cake Nest Ltd we take privacy seriously and always do out utmost to protect any data we gather from customers. We only collect data we regard as important so that we can carry out our services for our customers to the highest possible standards.
What types of information do we collect from customers?
The types of information we collect from customers include:
- - Names.
- - Address details.
- - Phone numbers.
- - Email addresses.
Details we need to take payments our held by either WorldPay or Paypal, depending on who you choose to pay with but are not stored by us.
How do we use this information?
We use the information we have gathered to provide our customers with our services. From time to time we also use the information we have gathered to keep our customers up-to-date with our latest offers. If you wish to opt out of any marketing communications please let us know using the contact details on this website.
Do we share this information?
No we do not share this information we collect from customers with any third parties.
How do we store this information?
Some of the information we collect, for example payment card details are not stored and are securely disposed of once they have been used. Other data, which we do store for longer, such as customer name and address details, are stored digitally on our office computer. Our office is secure and we take every reasonable precaution to ensure our customer’s data is safe.
How long do we keep information?
The length of time we keep any information we gather depends on the type of information and whether we need to keep it to provide a high quality service. Some data such as payment card details is only kept until it has been used to take the agreed payment, at which time it is securely disposed of. Information such as customer names and addresses, which we need to keep so that we can provide ongoing support for our customer is kept until we no longer feel the information is required.
How do we dispose of information we have gathered?