Message Cakes and Cake Balls
These are sent 48 hour tracked with Royal Mail. Please allow 2-3 working days for this. You will receive a tracking number from Royal Mail by email and regular updates.
Cake Slice Clubs
These are sent First Class with Royal Mail. Please allow 2-3 working days for these to arrive.
We politely request that you do not contact us once it is in the hands of Royal Mail until it has been 5 working days as we will be unable to raise a complaint until then.
In these unprecedented times please think before you contact us.
Due to limited staff numbers, mainly Steve, replies to emails may take longer than usual so we have provided these FAQs to help you out more quickly.